The IT Center is a separate department at the University of Helsinki. It has a Board assigned by the Rector. The Center is divided into IT administration and IT services.
Organisation as of 1 october 2018:
IT management is in charge of the sector's direction and strategy. It is run by Chief Information Officer Ilkka Siissalo. IT management is in charge of setting the IT architectures and standards, making blanket purchase agreements, managing the centralised information security services of the university and the strategic planning of the information security sector, and monitoring the development of the sector's services, volumes, and expenses.
IT Services is in charge of both the centralised IT services and the IT services produced on the campuses. It is run by Director of IT Services Eija Heiskanen. The IT Managers are in charge of their respective services.
The services are divided into three categories:
- Technology Services is responsible for administering and developing the IT infrastructure and the major platform services. These include data centers, data traffic, data management (databases and warehouses, system integrations and reporting systems), cooperation and communication services (such as the web, intranet, e-mail), user administration and workstation services. The unit is also responsible for the management and technical information security of the architecture, supporting, in particular, research and developing the IT services necessary for research.
- IT Solutions primarily supports the units of the university. It is responsible for supporting and coordinating information system projects and purchases, for application development, system services, SAP system administration and technical development, video services, teaching support and the IT Center’s project portfolio. The unit is also responsible for communications and produces instructions on IT matters. Its duties also include customer relationship and service management and quality work.
- Customer Support primarily serves the users. The unit operates the Helpdesk that provides user support and guidance, manages workstation purchases (hardware and software) and offers support on campuses.
The Board, directed by its Chair and partnered with the Chief Information Officer, develops the overall operations of the IT Center in accordance with the objectives of the operations, finances and strategy of the university and the target programme of the IT Center. The Board processes the target programme of the IT Center and the related HR plan and budget. In addition, the Chief Information Officer may ask the Board to settle other necessary and extensive matters.
April 1, 2022 - March 31, 2026
Kai Nordlund, Vice Rector, Chairman
Vice-Dean for Research from the Faculty of Medicine as of May 1, 2022
Sasu Tarkoma, Dean, Professor, Faculty of Science, matemaattis-luonnontieteellinen tiedekunta
Jaakko Kangasjärvi, Dean, Professor, Faculty of Biological and Environmental Sciences
Marjaana Seppänen, Dean, Faculty of Social Sciences
Marjo Berglund, CFO, University Services
Ritva Dammert, Director of Development, Director of sector, University Services
Kati Kettunen, Director, University Services
Leo Pyymäki, Head of Development, University Services
Pälvi Kaiponen, Director of Services, Helsinki University Library
Toni Jokinen, IT Specialist, Centre for Information Technology
Jasmin Siltavirta, Student, Student Union of the University of Helsinki (1.4.2022–31.3.2024)
Christa Winqvist, Chief Information Officer, Aalto University
Pekka Kähkipuro, Chief Information Officer, Tampere University
Presenting official CIO Ilkka Siissalo and secretary Kati Laalo.
The Management Group
Chief Information Officer Ilkka Siissalo
Director of IT Services Eija Heiskanen
Head of IT management Merja Eklin
IT manager Minna Harjuniemi
IT manager Jukka Hienola
Information Security Manager Kenneth Kahri
IT manager Petteri Hemmilä
IT manager Teo Kirkinen
IT manager Mika Kivilompolo
IT manager Mari Nurmi
Administration Specialist Jukka Lippu
IT Specialist Yvonne Kivi (secretary)