Making an Impact in a Changing World Keynote: Aarno Palotie, Research Director, Institute for Molecular Medicine and Helsinki Institute of Life Sciences EU Research, Innovation and Education: Policy - State of Affairs Summer 2018: Kurt Deketelaere Research Administration as a Profession The Profession of Research Management and Administration in a Changing World: Simon Kerridge Changing world – same old brain: How brain research can help us understand work? Minna Huotilainen Workshops Workshop 2: Social Media as a Tool for Research Services Workshop 3: Incentives for industry collaboration and stakeholder interaction Workshop 4: Practical issues on project management with concrete examples Workshop 4: Cases Workshop 4: Discussions Workshop 7: Tutkimusetiikka ja avoin tiede Workshop 9: Research services of the Univ. of Helsinki – its organization, collaboration and division of labour: Ritva Dammert Workshop 9: Mapping the research support at the University of Turku: Mari Riipinen Workshop 9: Planning research services for merging universities: Floora Ruokonen Workshop 9: Reorganization of library services at Aalto University to provide a seamless customer experience: Ella Bingham Conference photos Photos: Mikko Palonkorpi